The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the legal regulations (GDPR, TKG 2003).
In this privacy statement, we inform you about the most important aspects of data processing within the scope of our website.

Information according to Art. 13 GDPR

• our personal data include in particular:
• Your master data (name, address, e-mail address, telephone and fax number, date of birth)
• Data in travel documents (passport number, passport data, date of birth, issuing authority, validity period, nationality) and identity documents (ID card, driver’s license, etc., including issuing authority and validity period)
• Data regarding payment methods and payment-related information, especially EC cards, credit cards, and bank cards
• The duration of stay requested by you as well as information related to your stay that you provide to us
• Special categories of data such as health data and data on special needs, required for our services (including bookings for gastronomy, transfers, ski passes, guest cards, and events)

These data are stored, processed, and, where necessary, transmitted to third parties with whom we cooperate to provide the most effective and best possible service for our guests. This may also include service providers in third countries acting as processors, as well as software and agency service providers.

Legal Bases for Processing

• Fulfilment of our pre-contractual and contractual obligations to you
• Your consent
• Legal, contractual, or other legal obligations on our part (e.g. documentation obligations under accounting, tax, and customs law, reporting, or legal disputes) and §96 TKG
• Our legitimate interests (e.g. improving customer service, direct marketing, and safeguarding our IT systems)

The duration of data storage is determined by the duration of our business relationship, your consent, and statutory retention and legal obligations.

Contact with Us

If you contact us via the form on the website or by e-mail, the data you provide will be stored for six months for the purpose of processing your enquiry and in case of follow-up questions. We do not share these data without your consent.

Online Booking

For online bookings made through our website, the booking process is completed via the easybooking system.

IT Security

When visiting this website, log files are stored that contain the IP address and other data related to website access (e.g. date, time, user agent, referrer).
Data processing is carried out for a limited time (maximum seven days) and only for protection against DDoS attacks or other interferences with the functionality of the website or its underlying database systems.

Information on Cookies

This website uses so-called cookies, which are small text files placed on your device by your browser. They do not cause any damage.

• We use session cookies, which are created when you access the site and are automatically deleted after your visit.
  Some cookies may remain stored on your device until you delete them. These enable us to recognise your browser the next time you visit.
• If you do not wish this, you can set your browser to inform you about cookie placement and allow cookies only in individual cases.
  If cookies are deactivated, the functionality of this website may be limited.

Use of Google AdWords Conversion Tracking

This website uses the online advertising program Google AdWords and its Conversion Tracking function, an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
If you click on a Google advertisement, a cookie for conversion tracking is placed on your computer. These cookies expire after a maximum of 90 days.

If you visit certain pages on our website while the cookie is still active, Google and we can recognize that you clicked on the advertisement and were redirected to our site.
The information collected with the conversion cookie is used to create conversion statistics. We learn the total number of users who clicked on an ad and were redirected to a page with a conversion tag and/or performed specific actions.

We do not receive information that personally identifies users.
If you do not wish to participate in tracking, you can disable it by setting your browser to block cookies. You will then not be included in the conversion tracking statistics.

Further information and Google’s privacy policy can be found at:
http://www.google.com/policies/technologies/ads/

Social Media

If this website uses Facebook social plugins, they are operated by Facebook Inc. The plugins are only activated once you click the corresponding buttons.

Map

This website uses an interactive map from Dr. DSGVO.
The map is operated locally and is a privacy-friendly solution.

Web Analytics

This website uses Matomo. By using this website, you consent to the processing of data collected about you in the manner and for the purposes described.

Legal Basis for Data Processing

Data on this website are processed solely on the basis of legal regulations (GDPR, TKG 2003).
Data processing (webshop, product reviews, booking tool, and user accounts) is based on Art. 6 para. 1 lit. b (performance of a contract) GDPR.
If analysis tools are used, data processing is based on Art. 6 para. 1 lit. f (legitimate interest) GDPR — our legitimate interest being the improvement of our online presence and the measurement of online advertising success.
The use of IT security measures is also based on Art. 6 para. 1 lit. f GDPR — our legitimate interest being the protection of our IT systems.
The use of social media plugins occurs only with your consent. The legal basis is therefore Art. 6 para. 1 lit. a GDPR. Consent must be renewed each time the website is accessed.

Your Rights

You have the right to access, rectification, erasure, restriction, data portability, withdrawal, and objection.
If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the supervisory authority.
In Austria, this is the Data Protection Authority (Datenschutzbehörde).

Kontaktdaten

Apart Matschöl 
Family Christoph Brejla 
Matschöl 4, 6534 Serfaus 
Tel.: +43 (0)5476 6269 
Fax: +43 (0)5476 6269 28 
E-Mail: info@apart-matschoel.at
Website: www.apart-matschoel.at